If a coffee fanatic decides they want to open up a coffee shop somewhere, odds are they’ll have to end up Googling “liability insurance” at some point — and trying to navigate the complex legal web to get all of that nailed down before they even sell their first iced latte.
Inaki Berenguer instead hopes they’ll stumble upon CoverWallet in that Google search, which streamlines the process of setting up commercial insurance for a small business. The company is trying to take another step now by saying it will create an open-ended tool that allows third parties to plug directly into its services, giving small businesses a way to pick up commercial insurance while they are going through the flow of another set of SMB management software. All of this is geared toward ensuring that more and more users are able to start tapping the service, which allows it to pick up additional business — and data — even if it means partially handing off the branding and user experience to another service.
“When we had three employees and we moved to New York, we were told, if you want to sign a lease you have to buy insurance.” Berenguer said. “I wanted to go to a website, and input my square footage, and my revenue, and get a quote, and do everything else in five to ten minutes — but I was told that didn’t exist for business insurance. I had to go to a general provider, complete a 20-page PDF, which the broker sends it to the insurance company, and then they’ll come back with a quote. This process is analog and time consuming and opaque. I know this process can be reinvented. There are 25m small businesses in the U.S., and they all need to buy insurance.”
CoverWallet is much like what Berenguer explained in his dream scenario when he was moving his last company into an office. The insurance policies are personalized for restaurants, startups, retail stores, contractors, or various other types of commercial insurance products. Users input their business information, and then are able to pay for the policies — up front or in monthly installments — and get their policy set up in short order. If that doesn’t work, CoverWallet also has a team of agents to cover the rest of the questions they have, and users can modify any of those policies whenever they want.
But in the end, it may be that users are looking to keep things simple – especially if it’s a small- to medium-sized business that isn’t the kind of technically savvy ones you’ll often find in a major metropolitan area like New York or San Francisco. While CoverWallet looks to simplify the whole process of getting commercial insurance, which can be a major roadblock to getting something as simple as a coffee shop off the ground, integrating into other tools and making the whole process more and more seamless ensures that it’ll be able to keep that flow of businesses coming in — and those businesses may eventually start to spread the word on their own.
“Businesses might already be using accounting software or payroll,” Berenguer said. “Those systems have all the company info. Why do they need to come to a platform, and type everything, when that info is somewhere else. It’s like white labeling your solution. But if you want to be customer centric, the less they have to type the better.”
There likely isn’t much stopping the larger insurance carriers from offering a similar sort of plug-and-play API. But Berenguer said building a whole aggregation across all of those insurance providers, and then giving that pipeline to customers as they look to pick up insurance through another SMB tool like Gusto (though Gusto isn’t one of the clients, Berenguer said), gives them enough of a compelling argument for those employment suites to bring them in. Certain providers may only offer certain kinds of policies, or cover certain geographic regions, and CoverWallet hopes it will make a good enough case that it can cover all those gaps.
In the age of digital transformation, it’s important to understand your business processes and find improvements quickly, but it’s not always easy to do without bringing in expensive consultants to help. Celonis, a New York City enterprise startup, created a sophisticated software solution to help solve this problem, and today it announced a $50 million Series B investment from Accel and 83North on a $1 billion valuation.
It’s not typical for an enterprise startup to have such a lofty valuation so early in its funding cycle, but Celonis is not a typical enterprise startup. It launched in 2011 in Munich with this idea of helping companies understand their processes, which they call process mining.
“Celonis is an intelligent system using logs created by IT systems such as SAP, Salesforce, Oracle and Netsuite, and automatically understands how these processes work and then recommends intelligently how they can be improved,” Celonis CEO and co-founder Alexander Rinke explained.
The software isn’t magic, but helps customers visualize each business process, and then looks at different ways of shifting how and where humans interact with the process or bringing in technology like robotics process automation (RPA) when it makes sense.
Celonis process flow. Photo: Celonis
Rinke says the software doesn’t simply find a solution and that’s the end of the story. It’s a continuous process loop of searching for ways to help customers operate more efficiently. This doesn’t have to be a big change, but often involves lots incremental ones.
“We tell them there are lots of answers. We don’t think there is one solution. All these little things don’t execute well. We point out these things. Typically we find it’s easy to implement, ” he said.
Screenshot: Celonis
It seems to be working. Customers include the likes of Exxon-Mobile, 3M, Merck, Lockheed-Martin and Uber. Rinke reports deals are often seven figures. The company has grown an astonishing 5,000 percent in the past 4 years and 300 percent in the past year alone. What’s more, it has been profitable every year since it started. (How many enterprise startups can say that?)
The company currently has 400 employees, but unlike most Series B investments, they aren’t looking at this money to grow operationally. They wanted to have the money for strategic purposes, so if the opportunity came along to make an acquisition or expand into a new market, they would be in a position to do that.
“I see the funding as a confirmation and commitment, a sign from our investors and an indicator about what we’ve built and the traction we have. But for us it’s more important, and our investors share this, what they really invested in was the future of the company,” Rinke said. He’s sees an on-going commitment to help his customers as far more important than a billion valuation.
But that doesn’t hurt either as it moves rapidly forward.
At the Identiverse conference in Boston today, Ping Identity announced that it has acquired Elastic Beam, a pre-Series A startup that uses artificial intelligence to monitor APIs and help understand when they have been compromised.
Ping also announced a new product, PingIntelligence for APIs, based on the Elastic Beam technology. They did not disclose the sale price.
The product itself is a pretty nifty piece of technology. It automatically detects all the API IP addresses and URLs running inside a customer. It then uses artificial intelligence to search for anomalous behavior and report back when it finds it (or it can automatically shut down access depending on how it’s configured).
“APIs are defined either in the API gateway because that facilitates creation or implemented on an application server like node.js. We created a platform that could bring a level of protection to both,” company founder Bernard Harguindeguy told TechCrunch.
It may seem like an odd match for Ping, which after all, is an enterprise identity company, but there are reasonable connections here. Perhaps the biggest is that CEO Andre Durand wants to see his company making increasing use of AI and machine learning for identity security in general. It’s also worth noting that his company has had an API security product in its portfolio for over five years, so it’s not a huge stretch to buy Elastic Beam.
With this purchase, Ping has not only acquired some advanced technology, it has also acqui-hired a team of AI and machine learning experts that could help inject the entire Ping product line with AI and machine learning smarts. “Nobody should be surprised who has been watching that Ping will drive machine learning AI and general intelligence into our identity platform,” Durand said.
Harguindeguy certainly sees the potential here. “I think we can over time bring a high level of monitoring and intelligence to Ping to understand whether an identity may have been used by someone else or being misused somehow,” he said.
Harguindeguy will join Ping Identity as Senior Vice President of Intelligence along with his entire team. Neither company would divulge the exact number of employees, but Durand did acknowledge it fell somewhere between the 11 and 50 mentioned in the company Crunchbase profile. The original team consisted of around 10 according to Harguindeguy and they have been hiring for some time, so fair to say more than 11, but less than 50.
Harguindeguy says they were pursued by more than one company (although he wouldn’t say who those other companies were), but he felt that Ping provided a good cultural match for his company and could take them where they wanted to go faster than they could on their own, even with Series A money.
“We realized this is going to be really big. How do we go after the market really strongly really fast? We saw that we could could fuse this really fast with Ping and have strong go- to market with with them,” he said.
Durand acknowledged that Ping, which was itself acquired by Vista Equity Partners for $600 million two years ago, couldn’t have made such an acquisition without the backing of a larger firm like this. “There was there was no chance we could have done either UnboundID (which the company acquired in August 2016) or Elastic Beam on our own. This was purely an artifact of being part of the Vista family portfolio,” he said.
PingIntelligence for APIs, the product based on Elastic Beam’s technology, is currently in private preview. It should be generally available some time later this year.
Online fraud detection startup CashShield, whose clients include Alibaba and Razer, announced today that it has raised a $20 million Series B led by Temasek Holdings and returning investor GGV Capital. Participants also included Next co-founder Tony Fadell, another returning investor, Wavemaker Partners and Tao Zhang.
CashShield says it has now raised a total of $25.5 million, including a Series A announced last September. Founded in 2008 and headquartered in Singapore, CashShield also has offices in Europe, China and the United States, where it launched last year and now counts Yamibuy and Scalefast among its users. CashShield claims its technology currently secures about 10 million user accounts and $500 million GMV in transactions each month.
The startup says personal account data is much more valuable than credit card information, because it can sell for 60 times more. Some of the Series B will be spent on research and development to develop new tools.
“Currently CashShield caters to securing against payment and account fraud, but is also working on adding on different fraud screening abilities to secure all vulnerable entries to fraud, including click fraud, IoT authentication, claims fraud and KYT [know your transaction],” founder and chief executive officer Justin Lie told TechCrunch in an email. “As such, we are looking to invest further efforts to build our R&D capabilities to enhance the core technology while scaling more aggressively in the markets we are targeting globally.”
CashShield’s fraud management competitors include Signifyd, Riskified and Forter. Lie said his company differentiates because it combines several approaches, including artificial intelligence and proprietary high frequency trading algorithms and is “fully-machine operated and able to function without the need for human intervention.”
“Other solutions such as Signifyd, Riskified and Forter still need to deploy humans to complete their fraud screening process, but is easy for fraudsters to get ahead of as fraudsters themselves are using machine learning to launch sophisticated coordinated fraud attacks,” he said.
The company’s verticals currently include e-commerce, digital products, telecommunications and online travel, though Lie has said in the past that its tools can also potentially be used to verify social media accounts and fight the proliferation of fake news. Lie explained that CashShield’s current fraud prevention technology detects and prevents the creation of mass accounts and it is also able to detect mass account takeovers of genuine user accounts, which is often used to spread fake news.
“Most recommend relying on two factor authentication to prevent account takeovers, but other than creating friction to user experience, many users are also unwilling to store more personal information (e.g. phone numbers) in the system,” said Lie. “Rather, CashShield uses real-time surveillance to detect if login behavior is of a genuine person or part of a coordinated fraud attack, and is able to block fraudsters from accessing stolen accounts instantly, and prevent them from using the accounts to spread fake news.”
In a press statement, GGV Capital managing partner Jenny Lee said “Justin is a strong leader with a clear vision. The growth CashShield has shown over the past year has boosted our confidence in their potential and the quality of their technology.”
TourRadar, the online travel agency (OTA) that targets the multi-day touring market, continues to be on a roll. The Vienna, Austria-headquartered company, which also has offices in Brisbane and Toronto, has raised $50 million in Series C funding.
Consisting mostly of primary funding, the round is led by the Silicon Valley growth VC firm TCV, with participation from existing investors Cherry Ventures, Endeit Capital, Hoxton Ventures, and Speedinvest. Notably, TCV previously backed Expedia and Airbnb and so has a very decent track record in travel.
Erik Blachford, a venture partner at TCV and already an angel investor in TourRadar, has joined the company’s supervisory board. Blachford was previously President and CEO of IAC Travel, managing all of IAC’s travel assets including Expedia and Hotels.com. Again, a very good fit for TourRadar as it looks to scale up going forward.
In a call, TourRadar co-founder and CEO Travis Pittman — who founded the company with his brother — told me he was glad to have finally got Blachford on his board. The pair first met at a conference a few years back when Pittman heard the ex-Expedia CEO wax lyrical about the need for an OTA that serviced the group multi-day tour industry. He approached him afterwards to say that TourRadar wanted to be that company.
Not to be confused with something like GetYourGuide, which focuses more on travel experiences that take up part or all of a single day, TourRadar is a place to book a multi-day tour in the same way you might book a package holiday. To deliver this, the company works with more than 600 large and small local tour operators across Europe, Asia, the Americas, Australia and New Zealand. These include well-known operators such as G Adventures, Contiki, and Collette, and hundreds of specialty operators that otherwise would rely purely on local agents and word of mouth. In total, TourRadar offers more than 25,000 tours in 200 countries.
In fact, Pittman says TourRadar’s main competitor is large incumbent tour package companies, and that multi-day tours are one of the last areas of the travel industry that has not fully moved online. Another interesting tidbit regards TourRadar’s potential for growth: the company so far only targets english speaking consumers. Next on the roadmap is a lot more localisation, says the TourRadar CEO, with Germany, for example, a huge travel market.
To that end, TourRadar says it intends to use the funding to expand its team globally and to invest in the technology platform “to provide a personalized user experience for customers in new and existing source markets across the globe”. One area of focus will be developing a proper TourRadar mobile app — yes, really! — as Pittman reckons mobile, thus so far neglected, is a great platform for inspiration and discovery when deciding where to book your next tour.
More broadly, the platform supports operator partners in various ways, including offering instant bookings and tour review functionality, but there is room to go a lot further. This could include re-introducing community features to enable people who are planning to be in the same tour cohort to get in touch with one another before, during and after a tour.
As companies get bigger and bigger, all the critical information about a company — even its mission and culture statements — can get lost in a massive pile of Google Docs or files strewn across dozens of collaboration tools, making it nearly impossible to find. That’s where the team behind EveryTeam hopes to step in and clean things up.
EveryTeam serves as a sort of hub for all of the documents and core information about a company — a kind of living library that adapts over time and can easily suck in new information as it comes about. The idea is that employees might not necessarily be going to the same internal portal for that information, or might not be updating that portal, and the information continues to sit across multiple different buckets within a company. The company came about from former GitHubbers Todd Berman, Connor Sears, and Scott Goldman, which are looking to bring that same level of collaboration and simplicity to access to internal employee information. The startup said it has raised $3 million in a seed round from Harrison Metal, Upside Partnership, Index Ventures and Greylock Partners.
“People end up creating content in them but struggling to maintain content in these [internal communications] tools,” CEO Todd Berman said. “Whether they’re using a combination of Google Docs, or Dropbox Paper, or Confluence, there’s tons of people trying to do a lot of different things here. A lot of these tools are focused on the creation, where people felt there was a lot of opportunity. But for our potential customers, the issue is that their content is all over the place. it’s not in one spot.”
EVERYTEAM TOP
EveryTeam works to surface up those kinds of critical employee documents that are probably fine to just exist in some Google Drive somewhere very early on — which might include the information for the WiFi or the schedule for office snacks. But as more and more docs flow in, EveryTeam has to parse through all of those and ensure that the right important ones are surfaced up in front of everyone, especially as they become more and more important over time. For larger and large companies, that content management can get out of control and devolve into a lot of messages across the organization just to find a single document. EveryTeam integrates with GitHub, Google Drive, Dropbox, Figma, and Airtable among others.
“It ends up looking in a lot of cases like how GitHub works — GitHub is a tool to maintain, curate and publish software. You’re publishing source code, but a lot of the workflows feel very natural and feel very similar. Ultimately, where we ended up from a product perspective is, it’s more about being a layer on top of these services [like Box] to provide a plane of organization.”
EveryTeam isn’t the only startup looking to rethink the internal employee wiki. Slite, another startup looking to create an intelligent internal notes tool that can serve as a hub of information for employees, also said it raised $4.4 million earlier this year. The idea there is to bring the Slack-like simplicity that has become popular among employees — at least, at the startup level — to a variety of different areas that haven’t changed in a while. Internal note-taking, and that Wiki functionality, is one. EveryTeam decided to work with the idea that content is just going to exist all over the place anyway, and try to fit into the employee workflow that way.
“You want to curate and expose content that exists in ten to 12 different tools you use every day,” Berman said. “Ultimately, that’s part of my day-to-day flow. I’m usually in four to five web apps. When [some tools] take the Slack model they often get very focused on recency, and that determines an arbiter of value.[You have to think], what is the desire path for a document that becomes load-bearing in the company. It starts off a little weird, people edit it, it ideates and matures, and it stands the test of time. How do you create an application that helps that happen.”
Aclima, a San Francisco-based company which builds Internet-connected air quality sensors and runs a software platform to analyze the extracted intel, has closed a $24 million Series A to grow the business including by expanding its headcount and securing more fleet partnerships to build out the reach and depth of its pollution maps.
The Series A is led by Social Capital which is joining the board. Also participating in the round: The Schmidt Family Foundation, Emerson Collective, Radicle Impact, Rethink Impact, Plum Alley, Kapor Capital and First Philippine Holdings.
Though it has actually been working on the core problem of environmental sensing and intelligence for about a decade at this point, according to co-founder Davida Herzl.
“What we’ve really been doing over the course of the last few years is solving the really difficult technical challenges in generating this kind of data. Which is a revolution of air quality and climate change emissions data that hasn’t existed before,” she tells TechCrunch.
“Last year we announced the results of our state wide demonstration project in California where we mapped the Bay Area, the Central Valley, Los Angeles. And really demonstrated the power of the data to drive new science, decision making across the private and public sector.”
Also last year it published a study in collaboration with the University of Texas showing that pollution is hyperlocal — thereby supporting its thesis that effective air quality mapping requires dense networks of sensors if you’re going to truly reflect the variable reality on the ground.
“You can have the best air quality and the worst air quality on the same street,” says Herzl. “And that really gives us a new view — a new understanding of emissions but actually demonstrated the need for hyperlocal measurement to protect human health but also to manage those emissions.
“That data set has been applied across a variety of scientific research including studies that really showed the linkages between hyperlocal data and cardiovascular risk. In LA our black carbon data was used to support increased filtration in schools to protect school children.”
“Our technology is really a proof point for emerging and new legislation in California that’s going to require community based monitoring across the entire state,” she adds. “So all of that work in California has really demonstrated the power of our platform — and that has really set us up to scale, and the funding round is going to enable us to take this to a lot more cities and regions and users.”
Asked about potential international expansion — given the presence of strategic investors from south east Asia backing the round — Herzl says Aclima has had a “global view” for the business from the beginning, even while much of its early work has focused on California, adding: “We definitely have global ambitions and we will be making more announcements about that soon.”
Its strategy for growing the reach and depth of its air quality maps is focused on increasing its partnerships with fleets — so there’s a slight irony there given the vehicles being repurposed as air quality sensing nodes might themselves be contributing to the problem (Herzl sidestepped a question of whether Uber might be an interesting fleet partner for it, given the company’s current attempts to reinvent itself as a socially responsible corporate — including encouraging its drivers to go electric).
“Our mapping capabilities are amplified through our partnerships with fleets,” she says, pointing to Google’s StreetView cars as one current example (though this is not an exclusive partnership arrangement; a London air quality mapping project involving StreetView cars which was announced earlier this month is using hardware from a rival UK air quality sensor company, called Air Monitors, for example).
But flush with fresh Series A funding Aclima will be working on getting its kit on board more fleets — relying on third parties to build out the utility of its software platform for policymakers and communities.
“There’s a number of fleets that we are going to be speaking about our partnerships with but our platform can be integrated with any fleet type and we believe that is an incredible advantage and position for the company in really achieving our vision of creating a global platform for environmental intelligence to help cities and entire countries really manage climate risk at a scale that really hasn’t been possible before,” she adds.
“Our technology provides 100,000x greater spacial resolution than existing approaches and we do it at 100-1,000x cost reduction so our vision is to be the GPS of the environment — a new layer of environmental awareness and intelligence that really informs day to day decisions.
“We’re really excited because it’s taken really years of work. I incorporated Aclima 10 years ago and started really working on the technology around 2010. So this has taken… a tremendous amount of technical development and scientific rigor with partners… to really have the technology at a place where it’s really set up to scale.”
It finances (or part financies) the deployment of its sensors on the vehicles of fleet partners — with Aclima’s business model focused on monetizing the interpretation of the data provided by its SaaS platform. So a chunk of the Series A will be going to help pay for more sensor rollouts.
In terms of what fleet partners get back from agreeing for their vehicles to become mobile air quality sensing nodes, Herzl says it’s dependent on the partner. And Aclima’s isn’t naming any additional names on that front yet.
“It’s specific to each fleet. But I can say that in the case of Google we’re working with Google Earth outreach and the team at StreetView… to really reflect their commitment to sustainability but also to expand access to this kind of information,” she says of the perks for fleets, adding: “We’ll be talking more about that as we make announcement about our other partners.”
The Series A financing will also go on funding continued product development, with Aclima hoping to keep adding to the tally of pollutants it can identify and map — building on a list which includes the likes of CO2, methane and particulate matter.
“We have a very ambitious roadmap. And our roadmap is expansive — ultimately our vision is to make the invisible visible, across all of the pollutants and factors in the invisible layer of air that supports life. We want to make all of that visible — that’s our long term vision,” she says.
“Today we’re measuring all of the core gaseous pollutants that are regulated as well as the core climate change gases… We are not only deploying and expanding our platform’s availability but in our R&D efforts investing in next generation sensing technologies, whether it’s the tiniest PM2.5 sensor in the world to on our roadmap really having the ability to speciate COC [chlorinated organic compounds].
“We can’t do that today but are working on it and that is an area that is really important for specific communities but for industry and for policy makers as well.”
A key part of its ongoing engineering work is focused on shrinking certain sensing technologies — both in size and cost. As that’s the key to the sought for ubiquity, says Herzl.
“There’s a lot of hard work happening there to shrink [sensors],” she notes. “We’re talking about sensors that are the size of a thumb tack. Traditional technologies for this are very large, very difficult to deploy… so it’s not that capabilities don’t exist today but we’re working on shrinking those capabilities down into really, really tiny components so that we can achieve ubiquity… You have to shrink down the size but also reduce the cost so that you can deploy thousands, millions of these things.”
Commenting on the funding round in a supporting statement, Jay Zaveri, partner at Social Capital, added: “Aclima has successfully opened up an entirely new market domain with their innovative approach, tackling one of the biggest global challenges of our time. With a proven ability to quantify emissions and human exposure to pollution at global resolutions previously impossible, Aclima creates enormous opportunities for industry, cities and society.”
